Who We Are…

Rapid Refill: Family Owned and Operated

The Rapid Refill’s New Hope location opened June of 2008 by Nick Roers, Cathy Roers (siblings) and Kathy Rudman (just like family). Barb Carlson (another sibling) joined the business in the spring of 2015 (just needed to be part of the family business). We each offer a unique prospective on the business.

We sell re-manufactured (refilled) ink and toner cartridges serving the entire Minneapolis and St. Paul market. We not only help preserve the environment by recycling all of the cartridges that come through our door, we also help our customers save money. Beyond this, our primary focus is making our customers happy. We offer superior customer service with a 100% customer satisfaction guarantee. We treat our customers like family. Don’t take our word for it, come in and meet the family and find out for yourself.

Our Mission

Rapid Refill is a family owned and operated business.  Our primary business is providing “premium quality” remanufactured ink and toner cartridges to both businesses and retail customers at a fair price.  Our vision is to have Happy Loyal customers who can depend on us for their printing supplies.  Our Rapid Refill family motto is “We want to make a living not a killing and have balance between both work and life”.