Returns and Exchanges
We will accept merchandise returns within 60 days of purchase and issue a credit or refund at the time of return in the following ways:
- Original Sales Receipt or Packing Slip will be refunded in the Original Form of Tender
- Original Gift Receipt will be refunded via a Store Credit
- If you do not have a receipt, you will receive a Store Credit refund
Please note: Store Credit and Gift Cards are valid only for Rapid Refill purchases and are not redeemable or exchangeable for cash or a cash equivalent, except as required by applicable law. We appreciate your understanding that Rapid Refill merchandise may be returned in person to a Rapid Refill store or by mail. Upon return, your merchandise will be inspected. Credits or refunds issued will be for the item value. Any taxes charged will be refunded in accordance with state laws. Shipping and handling charges are nonrefundable.